Auro Fitz Logo

Privacy Policy

At Auro Fitz, your privacy is our priority. We are committed to protecting your personal information while delivering premium-quality clothing crafted with care, ensuring comfort, durability, and modern fashion for every occasion.

Information We Collect

As our website does not provide account registration or login functionality, we only collect essential information when you place an order or contact us directly.

How We Use Your Information

The information we collect is used solely for business purposes, including:

Payment Security

We do not store or process your payment information directly. All transactions are handled securely through trusted third-party payment providers using encrypted technology to ensure maximum protection.

Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or disclosure. Your information is accessed only when necessary for order processing and service improvement.

Data Sharing

We respect your privacy and do not sell, rent, or trade your personal information. Limited data may be shared only with:

Cookies & Tracking

Our website may use cookies and similar technologies to enhance browsing experience, analyze traffic, and understand user behavior. You can control cookie settings through your browser.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to request access, correction, or deletion of your personal data. For any such requests, you may contact us using the details below.

Contact Us

For any privacy-related concerns or queries, please reach out to us:
Email: auromenswear@gmail.com
Phone: +91 7338853389

Terms & Conditions

By accessing and using the Auro Fitz website, you agree to comply with the following terms and conditions. These terms ensure a smooth and transparent shopping experience.

General

Auro Fitz offers premium-quality clothing designed for comfort, durability, and modern fashion. We reserve the right to update or modify these terms at any time without prior notice.

No User Accounts

Customers can browse and place orders without creating an account. All purchases are processed as guest users using the details provided at checkout.

Order Information

To place an order, customers must provide accurate details including name, phone number, email, and complete delivery address. Incorrect or incomplete information may lead to order delays or cancellation.

Orders & Status

Once an order is placed, it will go through different stages such as pending, confirmed, shipped, and delivered. Auro Fitz reserves the right to cancel orders due to stock unavailability, payment issues, or incorrect details.

Pricing & Payment

All prices are displayed in INR. Orders are confirmed only after successful payment or confirmation in case of Cash on Delivery (COD). Payment methods may include online payment and COD based on availability.

Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, slight variations in color or appearance may occur due to screen settings and lighting.

Limitation of Liability

Auro Fitz is not responsible for delays caused by courier services, incorrect customer details, or unforeseen circumstances beyond our control.

Intellectual Property

All website content including images, designs, logo, and text are the property of Auro Fitz and cannot be copied, reused, or distributed without prior permission.

Refund & Return Policy

At Auro Fitz, we aim to provide premium-quality clothing and a smooth shopping experience. This policy outlines the conditions under which returns, refunds, and exchanges are accepted.

Return Eligibility

Returns are accepted only if the product delivered is damaged, defective, or incorrect. The issue must be reported within 7 days of delivery.

Return Conditions

Non-Returnable Cases

Refund Process

Once the returned product is received and inspected, eligible refunds will be processed within 5–7 business days. The refund amount will be credited to the original payment method used during checkout.

Cancellation Policy

Orders can be cancelled only before they are shipped. Once the order is shipped, cancellation requests will not be accepted.

Exchange Policy

Exchanges are allowed only for damaged or defective products and are subject to product availability. If the requested item is not available, a refund will be issued instead.

Refund Exceptions

In case of Cash on Delivery (COD) orders, refunds (if applicable) will be processed via bank transfer or other agreed methods after verification.

Contact for Returns

To request a return or report an issue, please contact us with your order details:
Email: auromenswear@gmail.com
Phone: +91 7338853389

Shipping & Delivery

At Auro Fitz, we are committed to delivering your orders safely and on time. This section outlines our shipping and delivery process.

Delivery Coverage

We currently deliver across India. Delivery availability may vary depending on the serviceability of your location.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation or order verification in case of Cash on Delivery (COD).

Delivery Time

Once shipped, orders are typically delivered within 3–7 business days, depending on your location and courier partner timelines.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout. We may offer free shipping on selected products or promotional offers.

Order Tracking

After your order is shipped, tracking details will be shared via SMS or email, allowing you to monitor your delivery status in real time.

Delivery Attempts

Our delivery partners may attempt delivery multiple times. If the delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us.

Delays

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, logistics issues, or remote locations.

Address Accuracy

Customers are responsible for providing accurate and complete delivery details. Auro Fitz is not responsible for delays or losses caused by incorrect information.

Contact Us

For any shipping-related queries, please contact us:
Email: auromenswear@gmail.com
Phone: +91 7338853389

chat With Us